CRYPTO FAQ

Unlock deep crypto insights and drive growth with our AI-powered analytics.
Make data-informed decisions to deliver outstanding results.

Is it secure? How are my funds protected?

Your security comes first. Fermo Fluxor employs bank-grade encryption, two-factor authentication (2FA), and cold storage to protect your digital assets. We comply with stringent financial regulations in Italia and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.

I’ve never invested in cryptocurrency before. Is it complicated?

Not at all—Fermo Fluxor is designed with beginners in mind:

Step-by-step tutorials and 24/7 support
Risk-free demo to practice using virtual funds
Automated tools that handle the heavy lifting for you
Start with as little as $5 and learn as you trade

How quickly can I withdraw funds to my bank card?

Bank card withdrawals are processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Processing times may vary based on your bank and verification status.

Why are there no fees? Is there a catch?

We generate revenue through premium features and volume-driven partnerships with exchanges, not user fees. No hidden fees—you will always see the exact transaction amount before confirming.

Is this service offered in my country?

YesFermo Fluxor is available in most countries worldwide (98+ and growing). Simply select your country during registration to confirm availability and view local payment options. We adhere to all local regulations to keep your trading safe and compliant.

How should I choose my investments? Do you provide recommendations?

We simplify crypto investing for beginnersFermo Fluxor offers:

1. AI-driven recommendations - Receive tailored coin selections matched to your risk profile
2. Ready-made portfolios – Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
3. Live market signals – Real-time buy and sell alerts for leading cryptocurrencies

Where can I get assistance if I encounter technical issues?

Our support team is available 24/7 via live chat and email at support@fermo-fluxor.com. For urgent requests, our average response time is under 15 minutes.

Is cryptocurrency legal? Do you comply with my country's financial regulations?

Yes, cryptocurrencies are legal in most jurisdictions, and Fermo Fluxor operates in full compliance with applicable local regulations. Here's what you need to know:

1. Licensed Service
Registered with (FinCEN, FCA, and CySEC)
Routine audits by independent firms
2. Country-Specific Rules
Automated geo-compliance: Our platform adapts to your country's regulations
KYC verification is required where legally mandated
3. Your Funds Are Safeguarded
Bank-grade security (just like your online banking)
95% of assets held in offline cold storage

What payment methods do you support?

You can easily fund your account using

1. Traditional Payments
Visa/Mastercard (2.9% fee)
Bank Transfers (SEPA, SWIFT - 0% Fee)
PayPal (instant processing)
2. Crypto Deposits
Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
QR code scanning for mobile wallets

Crypto Support

Customer Support & Assistance

For all inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. Should you experience any issues with your trading partner’s support, reach out to us and we’ll work to resolve the situation.

Support Hours

Our customer service team operates 24/7 without interruption. In rare cases when immediate access isn’t available, rest assured that our support specialists will respond to your request as quickly as possible.

24/7 Online Support

For all your questions.