Privacy Policy

We ("we", "us", or "our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the Gaingate website (the "Website").
We adhere to the following principles:

To ensure transparency about how we collect and process your personal data:

We want you to be able to make informed decisions about how your Personal Data is used and processed. That is why we created this website. To support this, we use various methods and procedures to provide you with relevant information about the use of Personal Data throughout your interactions with our services. If we determine that you require specific details, we will share them at the appropriate time and in the relevant context. We are happy to answer any questions you may have and will provide any clarifications you need, subject to the limitations imposed by law. You can reach us via email at the address below: info@fermo-fluxor.com

Personal Data will be used solely for the purposes outlined in this Policy.

Personal Data may be processed by us for various purposes, including to provide the website to you, connect you with third-party trading platforms (the "Services"), enhance the site, protect our rights and interests, facilitate the maintenance and provision of the Services, comply with regulatory or legal obligations, and conduct administrative and business activities to support the delivery and use of the Services. Personal Data are also processed by us to better understand your preferences and needs.

To access essential tools to exercise and protect your rights regarding Personal Data:

We want you to be able to make informed decisions about the collection and processing of your Personal Data. That is why we created this website. To this end, we use various methods and procedures to share relevant information about how Personal Data is used. If we determine you need more specific details, we will provide them at the appropriate time and in the appropriate format. We are also available to answer your questions and offer any clarifications you need, subject to any limitations imposed by law. You can reach us by email at the following address: info@fermo-fluxor.com

Protect Your Personal Data:

While we cannot guarantee the absolute security of your Personal Data, we are committed to continually employing a range of safeguards and techniques to keep your Personal Data protected. Our Privacy and Security Policy is comprehensive.

1. The Scope?

This Policy describes the types of Personal Data that Company collects about natural persons and how it processes it, shares it with third parties, and protects it, among other details. This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or indirectly, either on their own or in combination with other information we hold or can access. The Policy defines “processing” as any operation that involves the use or collection of Personal Data, including the organization, structuring, and storage of such data. Our services are intended for a general audience and are not designed for anyone under 18 years of age. We do not knowingly solicit or collect information from individuals under 18, nor do we knowingly permit them to use our services. If we become aware of any information about children, we will delete it as promptly as possible.

2. What Personal Data Do We Hold About You?

When you access our Services and channels, or visit our website, we collect Personal Data. In some cases, we will ask you to provide Personal Data. In others, we collect Personal Data by analysing how you use our Services and channels, or by receiving information about you from our third-party partners.

3. No obligation to disclose personal information to the company and related consequences.

You are not required to provide Us with any Personal Data. However, in certain circumstances, withholding it may prevent Us from delivering the Services or may restrict users’ access to the website.

4. What types of Personal Data do we collect? When you visit our website, we may collect the following personal information:

This includes details about your online activity log and traffic data (such as IP address, date and time of access), the language you use, software crash logs, the browser type, and information about the device you use. The information we collect in this context is non-personal and cannot be used to identify you. Personal data we receive from you includes any information you voluntarily provide when you connect to a third-party online trading platform through us. Personal information you provide directly to third-party platforms to facilitate trading typically includes your full name, address, phone number, and email address.

5. The legal basis and purposes for the processing of personal data

Your Personal Data is processed by the Company for the purposes set out in this section, and in accordance with the applicable legal bases.
Without a valid legal basis, the Company cannot use or otherwise process your Personal Data. The legal bases under which the Company is permitted to process your Personal Data are:

  • You have consented to the processing of your Personal Data for one or more purposes. This includes situations where you submit personal information via the Website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may need to process data to pursue their legitimate interests. For example, this may be necessary to enhance Our Services or to defend against legal claims.
  • Processing must comply with a legal obligation.

Contact us by email for more information about the processing required to protect legitimate interests.
Below is a list of purposes and legal bases for which we may use the information you provide us with. Personal Data.

Scope Legal Basis

1. To share your personal information with third parties, at your request, to enable access to digital trading.
If you request it, we may collect Personal Data from you to forward to third-party companies

You have consented to the processing of your Personal Data for one or more purposes.

2. To respond to your requests, questions, or concerns
Personal Data is required to help us address any questions you may have regarding the Services.

Processing is required to pursue the Company’s legitimate interests or those of a third party.

3. To comply with legal obligations, whether administrative or judicial, Personal Data is processed to meet applicable legal requirements.

Processing is necessary to comply with legal obligations.

4. To enhance Our Services
We may use Personal Data to enhance Our Services. This includes, among other things, any crash or malfunction reports that we collect in connection with the Services.

Processing is necessary for the legitimate interests of the Company or those of a third party.

5. To prevent fraud and misuse of Our Services

Processing is necessary for the legitimate interests of the Company or those of a third party.

6. To carry out and manage actions consistent with the requirements of Our Services
These activities include back-office operations, business development, strategic decision-making, oversight mechanisms, etc.

Processing is necessary for the legitimate interests pursued by the Company or by a third party.

7. To perform analyses, including statistical analyses
To make decisions on various matters, we apply a range of analytical techniques (including statistical methods).

Processing is necessary for the legitimate interests pursued by the Company or by a third party.

8. To protect our assets, rights, and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
We may process Personal Data to safeguard our rights, interests, and assets, and those of third parties, in accordance with applicable laws, regulations, or agreements, and any relevant terms, conditions, or policies.

Processing is necessary for the legitimate interests pursued by the Company or by a third party.

6. Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information services, and user experience analytics.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In such cases, we will share the Personal Data you provide to Us with those third-party trading platforms. Their use of your Personal Data is governed by their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This helps provide the Company with the resources needed to enhance and improve the products and services it offers to customers.
Where necessary to protect the rights or assets of third parties, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company in our group, if such a transaction takes place (including the transfer or sale of assets of the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business in the group.

ONLINE TRACKING NOTICE

Third-party services, such as advertising providers on our website or analytics companies, may be engaged. These companies may also use cookies or other technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They are used to collect information about your preferences and browsing habits to improve your user experience, remember your settings, and personalize the products and services you might enjoy. Cookies are also used for statistics and analytics.
Some of the cookies we may use are session cookies. They are temporarily downloaded to your device and last for a short time until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the Website recognize you as a returning user and enable you to return to the website.

7. Cookies and Third-Party Services

We may use them based on their intended purpose:

Type of cookie Scope Legal Basis
Type of cookie

Cookies are strictly necessary

Cookies are strictly necessary

These cookies are essential for accessing the features you’ve requested and for navigating our website. We use them to deliver the information, products, and services you’ve asked for.
They enable your device to download and stream data, allowing you to move around the site, use its features, and return to pages you’ve visited before.

Cookies collect Personal Data, such as your username, along with the date of your last login, to verify that you are logged in to the site. They are deleted once you close your web browser (session Cookies).

Type of cookie

Functionality Cookies

Scope

Cookies allow us to recognize you each time you visit our site and to store your settings and preferences.

Additional information

They remain valid until their expiry date and are retained even after the browser is closed.

Type of cookie

Cookies for performance

Scope

Cookies are used to collect statistical data on the site's performance and to help improve it. They also allow us to perform analysis on our website.

Additional information

Cookies may store anonymous data that is not linked to any identifiable natural person. You can remove them when you close your browser. Other cookies may remain valid indefinitely.

Cookies are blocked or have been deleted
To block or delete cookies, adjust your browser settings. Below are links with instructions for several popular browsers.

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • Safari
However, please note that some or all of the Website’s features and functions may not work as expected if this occurs.


ONLINE TRACKING NOTICE This service does not currently support Do Not Track signals.
8. Retention of your personal data

The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders. We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue to share your data for an additional 12 months.
We routinely review retained Personal Data to confirm it is no longer needed.

9. Transfers of personal data to a third country or to an international organisation

Your personal information may be transferred to other countries (i.e., your personal data may be sent to a third country—meaning a country other than the one in which you reside—or to international organizations or jurisdictions). The Company takes all necessary measures to safeguard the Personal Data you provide and ensures that data subjects can exercise their rights and obtain effective legal remedies.
These protections and safeguards are accessible to all those who reside in the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for Personal Data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the 'GDPR')
  • The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under Article 46(2)(a).
  • The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details on the security measures it uses to protect your Personal Data when it is transferred to third countries or international organisations. Please contact the Company at info@fermo-fluxor.com


10. Personal Data Protection

We have implemented appropriate technical and organizational measures to safeguard Personal Data, including preventing accidental or unlawful destruction, loss, or alteration.
However, we cannot guarantee or warrant that the security of your Personal Data will be error-free. We also cannot be liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including—but not limited to—disclosure due to transmission errors, unauthorized third-party access, or any other cause beyond our control.
Where required by law or by obligations beyond our control, we may be compelled to provide your Personal Data to third parties, such as public authorities. In these circumstances, we cannot control the level of protection those third parties apply to your Personal Data.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot ensure the security of Personal Data you transmit to Us through the internet.

11. Hyperlinks to third-party websites and online resources

Links to third-party websites and applications are provided on this site. These sites and apps are not monitored or controlled by the Company. We are not responsible for the collection or processing of Personal Data by these websites or apps. This Policy does not apply to activities carried out on such sites or apps.
When you visit any third-party website or app, we recommend reading their privacy policies before deciding to access or use their services. We also suggest that you provide any Personal Data to them.

12. Changes to this Policy

This Policy may be updated at any time. If we change this Policy, we will notify you by posting the updated version on our website. In addition, when we make significant changes to this Policy, we will seek to inform you through the channels we deem appropriate and will publish a notice on our website. Unless expressly stated otherwise, any amendments will take effect upon publication of the revised Policy.

13. Your rights in relation to your personal information

You are entitled to ask us to verify the accuracy of the Personal Data collected about you, to correct any errors, and to delete any Personal Data that we no longer require. You may also limit certain types of processing of your personal information. If you are a resident of the EEA, please refer to this page:
These rights are available to you with respect to the information you provide regarding your Personal Data. You may request to exercise your rights by emailing the address below. Access rights
The Company can verify whether Personal Data about you are being processed. If so, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be provided electronically if you request it.
The right of access must not conflict with the rights and freedoms of others. If a request would adversely affect the rights and freedoms of another person, the Company may refuse the request or limit its fulfillment. Right to rectification
The Company must correct inaccurate Personal Data. You are entitled to request that any incomplete Personal Data about you be completed, taking into account the purposes of processing. Right to erasure
The following grounds apply: (a) the Personal Data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or by a third party; (e) the Personal Data have been processed unlawfully; or (f) the Personal Data must be deleted to comply with the Company’s legal obligation. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict its processing. If restriction is applied, Personal Data may be processed only with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another natural person, or for reasons of important public interest in the European Union or a Member State.
Right to data portability
Where processing is automated and based on consent or a contract to which you are a party, you have the right to receive the Personal Data you provided to the Company.
You may also request that your Personal Data be transmitted directly from the Company to another controller, where technically feasible. Your right to erasure is not affected by exercising your right to data portability. Data portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you that is based on the legitimate interests pursued by the Company or a third party, including profiling based on such interests. We will stop processing unless we demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or for the establishment, exercise, or defense of legal claims.
For direct marketing, you have the right to object at any time to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may submit a complaint to a supervisory authority established by a Member State to protect individuals’ fundamental rights regarding the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights regarding your Personal Data as described in this section 13. We will provide the information requested under section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months, if necessary, depending on the complexity and number of requests. Within one month of receiving your request, we will inform you of any extension and the reasons for it.
Unless otherwise provided in section 13, the information you request under section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action, or we may refuse to act.
If we have doubts about the identity of the person making the request, the Company may ask for additional information.